服务

机器需要可靠的性能以便随机器需要可靠的性能以便随时投入生产。我们的专业的服务工程师时天为我们在全球各地的客户提供技术支持,以确保机器的最佳运作状态。

技术支持

虽然绝大多数机器技术问题都可以通过远程系统解决,但Verbruggen的每一位服务工程师都可以随时到您的厂里为您提供技术支持。我们的每台机器上都配置有远程服务支持系统。如有需要,工程师可登陆并查看机器的状态、查找机器的问题所在、并且提供系统更新。

避免不必要的停工时间

即使是最现代化与最强大的机器也需要定期维护。预防性维护可帮助您避免机器不必要的停工时间。我们的工程师可帮助鉴别您所要急需更换的、以及非急需更换的零部件,这可以帮助您在方便的时间更换零部件,保证机器的最佳、高效以及连续的运转模式。

通過郵件或電話與我們聯繫(營業時間)

Netherlands
电话支持: +31 527 62 02 32
在线支持 : service@verbruggen-palletizing.com
備件: backoffice@verbruggen.nl

USA
电话支持: +1 509 531 7350
在线支持 : serviceusa@verbruggen.nl
備件: partsusa@verbruggen.nl

別人怎麼說我們的服務

  • “The machine is operating wonderfully. We love it!”

    Phil Simpson

    Gold Emblem - USA
  • “Your machine has helped to make out shed much more efficient, and is running very well. Thank you for your help and support.”

    Kendall Rolfe

    Gold Emblem – USA
  • “We are very satisfied with the palletizing machine from Verbruggen. Really a great machine! It has hardly any malfunction or need of service, the machine is very quiet and the stacking results are really perfect. The palletizer is also very easy to operate. ”

    Rudi Luimes

    Luimes V.O.F (The Netherlands)
  • “Verbruggen Palletizers work exactly as described! Every pallet that exits this equipment comes out uniform with straight corners with never any damage to the product. Verbruggen tech support is a step above with knowledgeable support and dedicated staff willing to go the extra mile to help assist with any problems. TOP NOTCH SERVICE!!!!!! ”

    Donnie Boone

    Atlantic Potato Distributors (Canada)
  • “Just wanted to let you know that Masser is far and away the best warehoused product we get in here. Every load is palletized great with straight corners and wrapped really well. They don’t send in product that needs to be restacked due to cases bulging out from the pallets. All the pallets are top notch with no missing or damaged boards. Most of the time we just send emails complaining about an issue, felt it was worth mentioning when a company is doing a great job”

    Cory Schlegel

    Sterman Masser, Inc. (USA)
  • “I have to say that Verbruggen has the most fastest service department regarding act for calls compared to any of my other suppliers. Thank you for that!”

    Marko Kanerva

    MacSer (Finland)
  • “The palletizers have been performing very well. We have been very pleased with the quality and consistency of your equipment.”

    Andrew Thurmond

    Aurora Innovations (USA)
  • “Dealing with Verbruggen has been easy and a pleasure and I would certainly recommend to others. The employees who have been on site were very pleasant and helpful, they are a credit to the company.”

    John Millar

    Prieston Farms (UK)
  • “The Service Engineers have always been a great help and helped us whenever needed assistance. Over the years we have had incredible support from the team.”

    Rupinder Bal

    Balle Bros Fresh Produce Ltd. (NZ)
  • “Verbruggen palletizing systems work and they do what they say they’ll do.”

    Taryn Hartley

    Hartley Produce Inc. (USA)
  • “Verbruggen machines from 1 machine in 1998 to 5 in 2014! Reliable and durable, more than 500.000 pallets stacked at full satisfaction.”

    Wim Waterman

    Waterman Onions (The Netherlands)
  • “We and our customers like the quality and consistency of the stacks, no matter what size of bag or type of packaging.”

    John & Margaret Berry

    JMB Farming (UK)