Hulp & Service

Machines moeten maximaal beschikbaar zijn voor productie. Daarom hebben wij een serviceteam om onze klanten wereldwijd te ondersteunen. Hierdoor bent u verzekerd van een zo hoog mogelijke uptime van uw installatie.

Snelle support, op locatie of online!
Onze ervaren Service Technicians kunnen snel ter plaatse zijn om ondersteuning te bieden, maar de meeste storingen worden op afstand verholpen. Met onze Remote Control Service kunnen wij op de machine inloggen en samen met u de situatie bekijken, de storing oplossen en indien gewenst aanpassingen doorvoeren. Hierdoor zijn wij in staat u zo efficiënt mogelijk te helpen.

Voorkom ongeplande stilstand, plan regelmatig onderhoud

Zelfs het meest moderne en robuuste materiaal heeft regelmatig onderhoud nodig. Voorkom ongeplande machinestilstand door regelmatig het onderhoud preventief uit te voeren. Onze gekwalificeerde technici inventariseren welke componenten vervangen moeten worden. Dat houdt de machine in optimale conditie en waarborgt de efficiëntie en continuïteit van uw productie.

Wij adviseren u graag over uw onderhoudsplanning. Vul ook voor advies het formulier in.

Bereik ons per mail of telefoon (kantooruren)

Netherlands
Telefonische support: +31 527 62 02 32
Online support: service@verbruggen-palletizing.com
Reserveonderdelen: backoffice@verbruggen.nl

USA
Telefonische support: +1 509 531 7350
Online support: serviceusa@verbruggen.nl
Reserveonderdelen: partsusa@verbruggen.nl

Wat anderen over ons zeggen

“The machine is operating wonderfully. We love it!”

Phil Simpson

Gold Emblem - USA

“Your machine has helped to make out shed much more efficient, and is running very well. Thank you for your help and support.”

Kendall Rolfe

Gold Emblem – USA

“We are very satisfied with the palletizing machine from Verbruggen. Really a great machine! It has hardly any malfunction or need of service, the machine is very quiet and the stacking results are really perfect. The palletizer is also very easy to operate. ”

Rudi Luimes

Luimes V.O.F (The Netherlands)

“Verbruggen Palletizers work exactly as described! Every pallet that exits this equipment comes out uniform with straight corners with never any damage to the product. Verbruggen tech support is a step above with knowledgeable support and dedicated staff willing to go the extra mile to help assist with any problems. TOP NOTCH SERVICE!!!!!! ”

Donnie Boone

Atlantic Potato Distributors (Canada)

“Just wanted to let you know that Masser is far and away the best warehoused product we get in here. Every load is palletized great with straight corners and wrapped really well. They don’t send in product that needs to be restacked due to cases bulging out from the pallets. All the pallets are top notch with no missing or damaged boards. Most of the time we just send emails complaining about an issue, felt it was worth mentioning when a company is doing a great job”

Cory Schlegel

Sterman Masser, Inc. (USA)

“I have to say that Verbruggen has the most fastest service department regarding act for calls compared to any of my other suppliers. Thank you for that!”

Marko Kanerva

MacSer (Finland)

“The palletizers have been performing very well. We have been very pleased with the quality and consistency of your equipment.”

Andrew Thurmond

Aurora Innovations (USA)

“Dealing with Verbruggen has been easy and a pleasure and I would certainly recommend to others. The employees who have been on site were very pleasant and helpful, they are a credit to the company.”

John Millar

Prieston Farms (UK)

“The Service Engineers have always been a great help and helped us whenever needed assistance. Over the years we have had incredible support from the team.”